Free Shipping & Easy Returns

 

Payment & Shipping Options:  

  • Complimentary Shipping on orders $50+ is USPS First Class Mail within the U.S. only. All orders are sent with tracking and no signature required upon delivery. 

  • Orders placed Monday through Friday (excluding holidays) will be processed and shipped from our warehouse within 2-5 business days (USPS First Class Mail) and 1-3 business days (USPS Priority or UPS). There is a $9 flat-rate for 2-day Priority Shipping to all U.S. locations. Please keep in mind processing times when estimating delivery dates. 

  • We also offer Same-Day Delivery within the Metro-Atlanta area. Click here to learn more about Attyre.

  • We will process orders placed on Saturday, Sunday & public holidays on the following business day pending credit card authorization, verification and availability.

  • Additional shipping options (including Canada and U.K) are listed in the checkout page. Please contact us for other international shipping inquiries.

  • All major credit Credit Cards and PayPal are accepted.

  • Please ensure your shipping location is secure as we are not responsible for lost or stolen packages. 

Same-Day Delivery within Metro-Atlanta area!

All you need to do is select the Attyre Delivery option at checkout and you will need to enter the following delivery information into the notes section :

  • Delivery Day and Time

  • Delivery Address

  • Name & Phone Number of Delivery Recipient 

Orders must be placed by 2pm for Same-Day Delivery. Please click HERE for more information. 

COVID-19 Shipping Update:

As we continue to navigate through the COVID-19 pandemic and unusually higher-than-normal traffic at the post office, there may be some instances when estimated shipping dates cannot be guaranteed.

To those who request and pay for Priority Shipping, our shipping estimates are based on timelines provided by the United States Postal Service. Please bear in mind that we are a small business and unable to refund any priority mail shipment. Once we fulfill the orders and drop-off, we are unable to control any unforeseen delays caused by the courier.

Please give yourself an extra 2-3 days (a week if possible) when ordering for your preferred delivery date.

Returns Policy

All orders are carefully inspected before shipping to ensure quality and accuracy of the goods. If there are any errors that we made on your order, please contact us. You will need to have the order number and details of the items you would like to return

  • ALL RING ORDERS ARE FINAL SALE. Please ensure you order the correct size.

  • Returns must be made within 7 days of delivery for a full refund. Customers are responsible for return shipping fees. All original shipping fees are non-refundable.  

  • Damaged items must be returned/postmarked within 3 days of receiving your order and please include a copy of the invoice for processing. We will reimburse the return shipping costs for damaged pieces. All items that are being returned must include the original Misayo House protective packaging. We will not be held liable for items that are lost or damaged due to unsecured packaging. Important: Some items consist of several parts or pieces. In order to receive a credit or a replacement, the entire item must be returned.

*ALL RETURNS MUST BE SHIPPED TO:

2625 Piedmont Rd NE

Suite 56296

Atlanta, GA 30324

We will refund the paid amount for the item(s) within 7 business days upon receipt of the package. Please be advised that we do not accept any items that have been worn, altered, or returned passed the 7-day return period. Remember to include your original invoice and use the protective Misayo House packaging.

*DISCLAIMER

We cannot be held liable for lost or stolen packages, as all orders are shipped with proof of receipt and a tracking number. Please be sure to provide a safe and accurate shipping address to ensure that your order arrives safely. 

Your jewelry must be handled with care. All of our pieces are plated with double the US standard to ensure exquisite quality and lengthy lifespan; however all jewelry (including precious metals) will tarnish over time, so we recommend you try to avoid liquids and perfume prevent possible tarnishing. .925 silver can be polished with a sterling silver cleaning cloth. All other jewelry can be cleaned with a dry cloth. Please check our jewelry care for more tips.